Robert really likes his job even when it involved crawling in our 3.5ft high crawl space to swab the mold on our floor joists. He brought the only joy to this otherwise difficult job of mold identification. The Remediation Companies do not do this. But we needed to know exactly what type of mold we had. We got the report from in 3 days plus a written description of 6 types we had which luckily were common and not deadly. Robert is a true professional who does the job right.